GDPR – new privacy laws

“Very briefly, we must not forget the new privacy laws coming into force during May 2018, which may also be a huge motivator for major operators to act on a MLR now? Basically, many of the customer profiling methods gambling companies use to stake restrict customers are going to be illegal unless the gambling industry gains an exemption. Importantly, these new laws are backed up by an ability to levy large fines if a company infringes the laws regularly.”

This is from justiceforpunters.org. I suspect that the bookies can circumvent the new laws saying somehow they can hold our info for business reasons. And what methods? I thought they just checked who is winning or who is beating sp? How is that going to be illegal.

It’s good news though that J4P thinks there might be some benefit in the new laws for customers.

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FoG_BLoG
59

March 29, 2018 at 6:45 pm

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jameslegg97 11 March 29, 2018 at 7:53 pm

My understanding is you have the right to request to be “forgotten” but if they can prove a genuine reason to hold your data, they can. But I would have thought it would be for a specific timeframe, rather than just indefinitely. Hence I would imagine you could potentially do “new customer” offers within say, 6-24 months, or something.

Not sure how long they, generally, keep it at the moment, to be honest.

I expect you may find a lot of people on the forum may be impacted by GDPR in their jobs, as it of course affects every industry. I get the feeling the guidelines are unfortunately slightly open to interpretation in some areas, particularly when it comes to things items such as this one in the regulations:

“no longer than is necessary for the purposes for which the personal data are processed” [Art.5(1)(e)].

My gut feeling is that GDPR will take time for legal precedents to be set, and tangible “benefits” if you will might start appearing then.

One thing you can do though is request, for free, to know all the data a company stores on you. And they HAVE to respond within to the request within a certain timeframe, or risk a fine. When the regulations come into place in May, I’d say it’s worth some MB’ers giving it a go on accounts that are “closed”.

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betman 41 March 29, 2018 at 9:11 pm

Yeah the methods won’t be illegal
You can Google the gambling commissions stance on it which is pointless

I think companies will still be allowed 6 years, but if we hang around long enough and all act then we could put some of the shithouse bookies in big trouble when they still block us and refuse to disclose data.

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FoG_BLoG 59 March 29, 2018 at 10:23 pm

Yes googling around and reading some articles they are definitely preparing to play the card “we need to hold info to identify problem gamblers and criminal activity which is part of our license requirement. So which regulation to break?”

It bugs me because I think that they allow problem gamblers to multi account in order to take their money, but us, we would find it a lot harder to open a second account.

I think that was part of the fine that sky bet got last week was that problem gamblers were able to open a different account too easily, in order to get back in after self excluding.

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betman 41 March 29, 2018 at 11:00 pm

Yeah sky bet got dinged for that. But maybe problem multi accounts desperation makes them smarter than us? The sky bet loophole was something bbob was most about 90% of the way to I think

P1sses me off the gambling commissions stance on that as well. When I contacted them all they could do was defend blocking sharps, but nothing to respond to the point the big firms target problem gamblers.
They seem as interested in the industries profits as the shareholders, like asking Darren Lehmann to manage integrity of his sports team

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bbobb 24 May 24, 2018 at 10:54 am

We all getting ready to request to be forgotten by bookies who have previously gubbed us?

I think IESnare is the first one I will be contacting to see what they have on me.

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Bazza74 7 May 24, 2018 at 11:28 am

I keep getting loada of bookies sending me emails about this and telling me I need to log in to update my privacy settings. Is it worth doing?.

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