WTH is wrong with Betfair?!

  • Me: “my card withdrawal has been pending for 3 working days now, can you look into it?”

    Dimwit Betfair staff: “I would suggest giving it some time to go through. It usually takes between 2 to 5 waorking days for withdrawals to be processed “

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    feltt1p 6

    Well… it has been the weekend and it is only 3 days when it could take 5. Not sure what you’re complaining over?

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    tonyr 0

    Try titanbet, I’ve been waiting for a week now, still not processed!

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    CashedUp
    Blocked
    48

    Read my post. It says “3 WORKING days”. I made the withdrawal last Wednesday morning. I don’t consider it reasonable that they have not even started processing it yet.

    When I make a withdrawal on Smarkets (or any reputable bookie) the withdrawal is processed by the next day at the latest.

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    CashedUp
    Blocked
    48

    This is what they claim on their site. Clearly not true.

    https://en-betfair.custhelp.com/app/answers/detail/a_id/63

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    Chris 22

    Really neccessary to make another thread on this considering the other one where you highlight the same issue is still showing on page one? Your threads are starting to dominate this forum.

    Just pointing out a bit of forum etiquette.

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    feltt1p 6

    Apologies, didn’t notice the working. Point still stands however, make your complaint after the 5 days is up as per the terms.

    Edit: Obviously 5 days is not in their terms then, give them till end of today

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    CashedUp
    Blocked
    48

    No worries Felt, I asked them to put me in touch with somebody who could actually answer my question and they’ve now confirmed when it’s being processed.

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    CashedUp
    Blocked
    48

    Hopefully you’re not feeling too traumatised by my posts. Feel free to ignore them, no skin off my nose.

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