21bet platform and licensing change. Existing accounts inaccessible.
Long time viewer, first time poster.
Has anyone got a 21bet account and more importantly one with a balance?
I have received an email today that is apparently good news as they have migrated to a new platform and you have to re- register. The bad news is you can no longer access your old account so if you have a balance the email states you need to contact FSB Technology via email@example.com. I have just done that but the email bounced back as not recognised!
I contacted 21bet chat via the new platform and they gave me a link to a contact form to request a withdrawal. I have completed the form so hopefully there won’t be any issues.
The agent on the chat said they cannot answer any queries or help regarding pre- existing accounts.
Just giving you a heads-up in case you need to do the same.