Browser Cookies – Welcome Offer

  • I, as you do, have looked on bookies websites checking their offers and read the terms etc to weigh up what was worth doing and what isn’t. I had looked at Titanbet and passed it up as the terms weren’t appealing. 7x rollover and a max £500 withdrawal from a £50 initial deposit and bonus.

    I had looked again at a later date and they had a different offer on the website, 100% matched deposit up to £200, as opposed to the original 100% up to £50.

    The main difference was the max bonus withdrawal was £2000. This is what swung it for me. So I signed up, deposited, rolled it over and got my free bet and started the rollover.

    It was then made aware that I had been signed up to the £50 offer and I had this reply from Titanbet:

    “When our site is visited (as most others on the Internet) on a certain device, so called ‘cookies’ are stored which identify your visit and your internet browser remembers this information. The welcome bonus your account is eligible for is based on this information as well – only the first ever visit to the site counts, and that’s how the system assigned your account with the offer you qualified for (100% up to £50, click for T&C). Even if you have viewed other offers in the mean time which you liked better, we can only consider the first one visited and that is automatically applied to the account and it’s not possible to switch.”

    I wondered if this is the norm? Do I have a leg to stand on?

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    Tony S 8

    ? what a pile of shit!?!… they’re basically covering up for the fact they’ve dropped a bollock and signed you up to the wrong one

    +0
    ccmd0001 0

    They had a promotion running, you looked at it and decided against accepting it. You then left. At a later date they advertised a different offer which was appealing to you so you took it up.
    To then turn around and say “you can’t have that offer because you looked at an earlier one” seems grossly unfair to me

    +0
    MonkeyTennis 3

    This is so bent. There’s so much about this that is dubious.

    Did the terms of the second offer state that it was not available to those who had looked at the site previously? I doubt it. If they really are using cookies as they suggest, then the second offer should never have been presented to you!

    What if it was a shared/public computer?

    If you have landed on a promo page and done everything as stated, then you should expect to receive that promo.

    Kick up a fuss, if you have the fight in you. You can always threaten them with IBAS.

    +0
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