Last updated: 30th October 2026
This policy explains how to cancel an MBB Plus subscription and when you can get a refund. It forms part of our Terms of Service. Nothing in it affects your legal rights as a consumer.
MBB Plus is provided by Matched Betting Blog Ltd (company number 10283883), 117-119 Cleethorpe Road, Grimsby, North East Lincolnshire, DN31 3ET, United Kingdom.
Cancelling your subscription
You can cancel MBB Plus at any time from your account page, or by contacting us through our contact page or at support@matchedbettingblog.com. We’ll confirm your cancellation by email.
When you cancel:
- your subscription won’t renew, and we won’t charge you again;
- you’ll keep MBB Plus access until the end of the billing period you’ve already paid for;
- your account then continues as a free account, so you can still use everything that’s free on the site.
If you’re on Founder pricing, cancelling ends it. If you rejoin later, the prices on offer at that time will apply.
14-day money-back guarantee
If you cancel within 14 days of your first MBB Plus payment, we’ll refund that payment in full. You don’t need to give a reason.
The same applies to annual payments. If you switch from a monthly to an annual plan, or your annual subscription renews, you can cancel within 14 days of that payment and we’ll refund it in full.
Monthly renewals aren’t covered. After your first month, you can cancel at any time to stop future payments, but we don’t refund a month that has already started.
This guarantee includes, and goes further than, your legal right as a consumer to cancel within 14 days. To use it, cancel from your account page or contact us within the 14 days. You can use the model cancellation form below, but you don’t have to.
Other refunds
Apart from the 14-day money-back guarantee above, we don’t refund part-used billing periods when you cancel. We will refund you if:
- you were charged in error, for example twice for the same period, or after you’d cancelled;
- we make a change that significantly reduces what you’ve paid for during your current billing period, and you cancel because of it;
- we stop offering MBB Plus, in which case we’ll refund any part of your billing period that you’ve paid for but won’t receive;
- MBB Plus isn’t provided with reasonable care and skill, as required by consumer law.
Short interruptions for maintenance or problems outside our control, such as an issue with a betting exchange or odds supplier, don’t entitle you to a refund.
If we close your account because you’ve seriously or repeatedly broken our Terms of Service, for example by sharing your account or scraping data, we won’t refund the rest of your billing period.
How refunds are paid
We’ll refund you to the payment method you used, through our payment provider, Stripe. We’ll process the refund within 14 days of you cancelling or of us agreeing it. It can then take a further 5 to 10 working days to reach your account, depending on your bank.
If you’re unhappy
If you have a problem with MBB Plus or with a refund decision, please contact us through our contact page or at support@matchedbettingblog.com. We’ll reply as soon as we can and do our best to put things right.
Model cancellation form
You can copy this into an email if you’d like to use it:
To: support@matchedbettingblog.com
I hereby give notice that I cancel my contract for the supply of the following service:
MBB Plus ([monthly or annual] plan).
Subscribed on:
[date]
Name:
[your name]
Email address used for your account:
[email]
Date:
[date]
