Betfred inshop dispute

Your slip is your contract. They need to get a grip and pay out.

A tough one Ryan but this is how I see it.

If you dispute it further I think you will have a strong case and should get the extra £50 but it could come at a cost to you. E.G. that shop refuse or limit your bets or worse notify the local area so it scuppers you across all the Freds. Short term gain could be long term pain and all that.

When you went to collect did you take the money? If you have it makes things a lot harder. A couple of similar things in the past have happened where disputes have rose and this is what I did.

1) Coral boosted Zlatan to score first between 12-1 on a Friday. Was shopping in the town centre and underlaid it for a chance of winning £30. Anyway he did score first but upon collecting the winnings the lady in the shop was trying to pay me out at the original price despite me writing price boost on the slip and getting them to check the odds the boost was. In this situation I said ok can I have the slip back. I then got home rang customer services with my bet slip number and they agreed that I was correct so ended up with them saying I could go in and collect which I did later in the day. Throughout this I was friendly with the worker who apologized and I said don’t worry about it and actually tipped her a fiver. Everything was fine going forward in that shop which was all good.

2) One time in Paddy Power I did the extra place race across a few shops and got the winner at 6/1 when I had been going around putting 50 ews on at 5/1 across multiple shops. When I got to the last shop I was paid out @ 5/1 instead of 6/1. The person in there was someone I thought was a bit dodgy and he said it was only between 12-1 and I did the bet at 1:10. I said fair enough took the money and came home. I phoned Paddy Power up that afternoon who confirmed that that store is BOG between 12-1 but the others nearby were BOG all day. I said fair enough I will walk further up the road in future if it is not lunchtime. Since then I did hear the person got sacked for underpaying winning bets which is something that happened to me before with him.

Anyway Ryan back to your case if the shop has paid you out it may be worth just ringing up and asking them what time they pulled the boost down yesterday and that you were in this situation. If it turns out it was after you did the bet then you can take it further and I would guess the employee in question would get into a lot of trouble.

It’s your choice though but my tip from experience mate is you can always come back another time to collect from another cashier or ring up to double check something else.

Hope it works out for you anyway.

Yes you are correct there Ryan. If you ask to take the odds it is the job of the cashier to look up the race and write them on for you whilst stating what they are. Or you can write them on yourself but the cashier should then check that the price is correct to what you have put down.

Also if you are doing an in shop acca they should tell you that prices have changed on the slip but 90% of the workers do not. If you complain further there is a chance you will get something out of it. To say the shop was busy is not really a proper excuse. If I was working then you betting £100 would mean I would be double checking it as it is a significant staked bet. I may let the odd regular with the 10p lucky 15 go on as it would not be a major risk to the company.

Not read the thread in full. But givinfg that slip away abit of a blunder. Also did the cashier circle the 5/2?

Reading through it ryan I would say it’s the usual terms that protect themselves. I reckon if you carry on they may give you something like a free bet. It’s just annoying.