Bwin – Money back on Live Bets England v Wales

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    10

    I think we need to draw this thread to an end soon. Its simply turned into a “have you got yours yet” thread, and is distracting for those trying to see new offers in the forum

    Id suggest it needs moving to a new forum at least, issues forum maybe

    +0
    BKK Farang 3

    I tried a few apps yesterday, but you had to pay for credits. I had magicjack, but the free trial expired.

    What app did you use? @Rob

    +0
    Rob 3

    Ryan – Their email service is absolutely terrible. There was lots of complaints that they don’t send nothing back in reply. You may not hear of them for days and that is if you lucky enough. Best of is to make one small phone call and complain like f..k over the phone. I said that yesterday in here straight after I rung them, that they will try to get away with it with those who will not bother enough. The scale of their blunder was enormous and it was clear from the start that not everyone will get it back.

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    Rob 3

    Use WhatsCall on android. All you have to do then is install some games and other apps which will earn you free credits. I installed 2 games and then deleted straight after running every single one once. Had about 5000 credits in my account thanks to that and it was perfectly enough to ring Gibraltar. Credits are being credited instantly. It all takes only 2 minutes of work.

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    BKK Farang 3

    I’ll try WhatsCall then, bit hungover from last night still, heavy session until 4am!

    +0
    scotte84 0

    They have just tweeted this to me :

    We’re aware many customers are waiting for their FreeBets. Rest assured all FreeBets will be honoured – sorry for the delay.

    +0
    geni 0

    my £50 free bet in yesterday, sent 2 emails via website, didn’t call them, used it last night. Had an email today apologising for delay in answering email and crediting free bet, also mentioned that they could see I had already used it

    +0
    BKK Farang 3

    At last the free bet refund is in £43.12 🙂

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    aNtis0ciaL 14

    Did you need to ring in the end Farang?

    +0
    BKK Farang 3

    No I didn’t, checked about 10 minutes away, stuck it on a draw Ger vs NI, 5.25 Bwin, 5.2 Betdaq.

    +0
    arancw96 1

    Jesssuusss, anyone else still waiting?

    +0
    Traider 0

    Still waiting …..
    Contacted them twice through contact form. It’s been so long, I’ve mentally written it off. It’ll be a nice bonus when it does eventually come in.

    +0
    highflyah 0

    Still haven’t got mine. Have most people got theirs now then?

    +0
    Daniel 0

    Still waiting for mine

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    Sy 3

    I also havn’t had it yet. I won’t be ringing them. Also won’t be messing around spending half an hour on an app to ring them either. They know who hasn’t had the free bets off the click of button. Yeah there is a lot of people who didnt get this but why make certain people wait a lot longer than others… This could have quite easily been done and dusted in a day. They clearly don’t have the intention of refunding everybody or they wouldn’t manually be doing this to begin with. I get the feeling that now they have resolved the bulk of these they will mug the rest off. I emailed them a couple of times now and shouldn’t even have to do that really. Whether it was a mistake or not they have had ample time to rectify it now.

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