138.com withdraw problem

  • Hi,

    I really need some advice and help regarding an issue I am having with 138.com

    On 23 September I withdrew £500 and I still have not received the money.

    I have contacted them numerous times and they just tell me to be patient and that they are having an unspecified problem with their third party payment processor.

    Is anyone else having this problem? What can I do?

    I have contacted IBAS but they do not answer their phone and they have not responded to my messages.

    Graham

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