Smarkets technical (un)reliability

This must be the third weekend in a row that smarkets have had technical problems. Today we have to manually refresh for price updates apparentely. Starting to think I should ditch using the site, the issues lost me £25 when trying to lay a horse two weeks ago and I dont want to risk more cash on an untrustworthy site.

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Chris
19

January 9, 2016 at 3:42 pm

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BillySwill 0 January 9, 2016 at 4:00 pm

You should always have betfair loaded as a backup!

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Mark 1 January 9, 2016 at 4:39 pm

Before today I have been Smarkets biggest fan, never really had any significant problems and the commission saves me hundreds eachieve week.

Today I had 5 runners £25 each way in the Welsh National and £50 each way on the fav and due to the horrendous unreliability wasn’t able to get all of my lays on. Luckily enough one of the lays I didn’t get on won so in the end I was £75 down on that race. I also missed out on lays on another race losing me £50.

I had betfair loaded up and ready but with some lays already in place on smarkets I needed to offset the liability already on the race.

Quite annoyed and hope they sort their systems out soon!

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Tony 12 January 10, 2016 at 12:53 am

Couldn’t agree more – having to manually refresh odds on the mobile site is a pain in the arse. Also, I know (without fail!) that the first time I go to place a bet on Smarkets it will not connect to their server, meaning that I have to rinse and repeat before I can get my lay on. This can be a problem at those time-sensitive moments.

They REALLY need an iOS app and a better UI imo. Perhaps you can have a word Matt? I would imagine that you have sent a fair amount of business their way via the blog 🙂

Its getting to the point where I might withdraw a wedge of my Smarkets balance and stick it in Betfair – alright, you pay a bit more, but you know what you are getting with them.

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kjillman 1 January 10, 2016 at 1:00 am

Bet fair is so much better, more markets you can cash out anytime. so you pay more on commission. I started with smarkets left after 3 weeks never looked back.

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