WITHDRAWAL ISSUE: PLEASE HELP!

So I used my family members name with their permission to make a WH account. I have £175 in there now from winning a bet. But they will not let me withdraw, the name on the card is different. Have sent in ID docs but they want a picture of them holding the card used to deposit. Have decided not to do this, as I don’t want this to affect either of our credit ratings. Anyone have any smart ideas of how I can get this money out? Laying on the exchange is not an option as it risks putting more money into this account on lockdown.

Any suggestions would be appreciated :)

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1

June 18, 2016 at 9:45 pm

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beesty2016 7 June 18, 2016 at 10:04 pm

Play a “friend” in a poker match?

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dannyk
Blocked
0 June 18, 2016 at 10:10 pm

Use there independent complaints procedure its on there website, they usually back down pay out and close the account. A picture of the person holding the card seems very extreme. You sure they havent got you on matched IP/Device/Address etc. If so maybe just ask for your deposit back.

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patrick
Blocked
13 June 19, 2016 at 12:20 am

Hills in particular are teying to crack down on any account mis-use.
If the card used to deposit funds is different to the account name then you have big problems.
Asking for a selfie holding verification documents is becoming the norm for a number of bookies.
Complaining to the complaints department is unlikely to work and may well result in them making legal threats against you for fraudulent behaviour.

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mike j 13 June 19, 2016 at 1:05 pm

When I need to move money around I normally back a treble with the bookie with the teams all being underdogs. I make sure the back/lay odds are reasonably tight and lay the bets sequentially. The odds of one of the teams winning is unlikely, the odds of all 3 winning is normally over 75/1. Admittedly it is a risk but so far it has always worked out for me

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Pickle 64 June 19, 2016 at 3:55 pm

No offence Mike but that has to be one of the daftest ideas ever. I know you prob wouldnt do it in one go but a £175 treble @ 75/1 pays £13125. What would you do if the first 2 come in apart from crap your pants?

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Pavlon 3 June 19, 2016 at 4:05 pm

I like Beesty’s advice.

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beh 16 June 19, 2016 at 4:42 pm

Why would it affect your credit rating?

Whose name is on the card?

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mike j 13 June 19, 2016 at 11:19 pm

Quite right pickle. Normally stick to 20 a go. Touch wood. The first result has never come in before so it’s worked for me. If you physically can’t withdrawl. What other options do you have

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Pickle 64 June 20, 2016 at 1:20 am

If you can’t withdraw and the money’s gone and your not getting it back then there’s no point risking anymore. Take it as a loss and move on. There’s no point at all risking more of your money because if that treble does come in your gonna be a lot more pissed off waving goodby to a couple of grand. I know it isn’t easy letting money go like that but really it’s the best thing you can do.

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