SMARKETS – 'not fit for purpose'

The new platform is an absolute disgrace.

It sticks
It freezes
It shows prices that aren’t there
It doesn’t shows prices that are there

I have sent them an email to express my disappointment with the ‘upgrade’.
I know others have spoken to them on the phone and they are just not bothered.
Seriously considering removing my custom from them and just suck up the extra 3% commission with bfex.

Thoughts?
Anyone else contacted them?

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pbetts
5

April 14, 2017 at 7:52 pm

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Matt
Keymaster
1607 November 2, 2017 at 10:38 am

Thanks @westmatch! Pleased to hear you’re finding it much quicker. Hopefully that will continue and we can get the forum buzzing again!

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MbPunter 24 November 2, 2017 at 10:44 am

Matt, whilst you’re about. There seems to be an issue replying to a new thread? There isn’t the usual box to type in as with other threads. Whenever click reply, it doesn’t lead anywhere.. unless it’s an issue with my browser!

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betman 41 November 2, 2017 at 10:45 am

And I guess Betfair gave u a similar or better amount;-)

Thanks for responding. A comparison would be good for newer users. Agreed on both being useful at times, I guess the hard bit is building up that level of cash where you don’t mind having a reasonable amount sat in both

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Matt
Keymaster
1607 November 2, 2017 at 10:57 am

Thanks for flagging that up @mbpunter, I’ll take a look.

Yes exactly @betman. It’s one or the other for most people and unfortunately it’s impossible to please everyone!

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MisterMarky 0 November 2, 2017 at 11:00 am

Hi,
I gave up on Smarkets as I simply was losing too much money due to bets not matching.
I switched back to Betdaq – which I notice not many people talk about on here. (Is there something Im missing?? lol)
Ive had a betfair account years before I even knew that Matched Betting existed, but I just have a personal preference for Betdaq at the minute – I dont seem to have a problem matching bets up, and I think its more user-friendly than Betfair.
For example if I place a lay bet which doesnt match, I can edit the odds and price without cancelling the bet and placing a new one.

If Betfair allows this would someone advise me how to adjust my settings – last time I used Betfair I was having to cancel and re-place lay bets if I wanted to amend. Im sure there will be a similar facility as betdaq??

Cheers

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mbbinkman 12 November 2, 2017 at 7:30 pm

on smarkets if you set up a lay bet say £10.73 at odds of 14 and then better lay odds of 13 become available it used to auto adjust your stake to £11.56 when you placed it, it does not do this now?? anyone know why or how to make it auto do it again?

EDIT: scrap that i have just noticed it did it, just not instant like before!

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FoG_BLoG 60 June 2, 2018 at 3:09 pm

In association with betfair & smarkets now. Just noticed.

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matchedbet12345 4 June 2, 2018 at 6:44 pm

In association with “click my affiliate link” obviously 😀 thats marketing! Personally i use mostly smarkets not had any issues and plus linked to oddsmonkey its 0% commission.

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westmatch 30 June 2, 2018 at 7:45 pm

I only use Betdaq and Matchbook at the moment.

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